Verizon is introducing new customer perks following several notable price increases this year. In May, the carrier hiked the monthly...
customer
A $15,000 mechanical bird, an unhappy celebrity customer and a Brooklyn small business defending its side of the story have...
I’ve written about eBay Inc. (EBAY) a lot this year, mostly about the rejected bid from GameStop Corp. (GME) to...
T-Mobile thinks it can serve customers better even as it shrinks its retail store footprint. That might be true, but...
Starbucks (SBUX) is reporting earnings again soon, on Oct. 28, and its stock is under some pressure heading into the...
Publix is once again facing sharp criticism from customers over a discount policy that differs across its stores. The grocery...
Customer service teams have more channels, more customer data, and more complex requests to manage than ever. A shared inbox...
When U.S. supermarket chain Walmart opened its first Chinese outlet in Shenzhen in 1996—five years before China joined the World...
Photo by Robert Bye on Unsplash A free coffee, a month of software or a delivery voucher can look effortless....
Nvidia (NVDA) sold its most valuable chips to the world’s biggest tech businesses in the AI boom.What is disconcerting is...
Datadog (DDOG) sells software that helps companies monitor the performance and security of cloud applications.Its tools track servers, applications, software...
Comcast, which owns Xfinity, is betting big on a slate of generous offers to deter customers from ditching its internet...
The autonomous OpenAI agents that broke out of a secure testing environment this month and hacked into Hugging Face’s servers...
AMDsigned a multibillion-dollar chip and investment deal with Anthropic on Wednesday, July 22, its second major AI infrastructure agreement in...
Verizon is discontinuing a customer support option it has offered for 18 years, a move that comes after recently announcing...
Starbird founder Aaron Noveshen told FOX Business the chain is redefining fast food with higher-quality ingredients. Chick-fil-A said Wednesday that...
AT&T is once again raising its fees, despite facing elevated customer losses in its wireless business. The carrier’s postpaid phone churn,...
Iomart has gone through top level changes Increased customer churn saw Scottish cloud computing firm Iomart fall to a loss...
Phone companies can collect some of the most sensitive information about their customers, such as their locations.That happens because cellphones...
Kohl’s continues to struggle to capture consumer spending as department store chains nationwide see weaker demand. Amid this trend, Kohl’s...
AutoZone (AZO) did almost everything investors typically reward, but the market sold it off anyway.The auto-parts retailer reported its strongest...
Nvidia (NVDA) Chief Executive Officer Jensen Huang has publicly called on Super Micro Computer (SMCI) to strengthen its compliance efforts...